We recognize that all our patients are unique and deserve to receive orthodontic care that reflects their individual needs. Our experienced and talented team is committed to working with you and your family in creating a fun, stress-free, and rewarding orthodontic experience every time you visit our practice.
We are pleased to welcome you and your family, and assure you that you will always receive the individual attention you deserve each time you visit our office. Our entire team looks forward to working with each and every patient.
Our treatment coordinators meet with all new patients during their initial exam and help them get started on their orthodontic journey. They go above and beyond to give each patient the best orthodontic experience possible. Our treatment coordinators love meeting new people every day and helping them start the process of getting the beautiful smile they deserve!
Scheduling, New Patient, Finance, and Marketing Coordinators
Our scheduling, finance, and marketing coordinators help our office make a great first impression. They are excited to meet new patients and to provide excellent service to our patients. They schedule patients’ appointments and assist with our patients’ insurance and financing needs.
Getting to know the families that come through our practice and establishing strong relationships within the community are among the areas in which our coordinators excel. With their positive attitude and friendly smiles, they continually make our office a great place for our patients and their families to visit.
Lab and Records Technicians
Our lab and records techs stay busy behind the scenes as they work with the doctors and team to help patients achieve the beautiful smiles they deserve. In addition to maintaining the clinical areas, our lab techs create custom appliances in our on-site labs, for patients during orthodontic treatment.
They take X-rays and patient photos for new patient exams as well as throughout treatment to track our patients’ progress. They also make retainers for our patients upon completion of treatment. Creating one-of-a-kind smiles, building self-esteem, and providing great customer service are our main goals at Farrow & Dewbre Orthodontics, and we wouldn’t be as successful without the dedication of our techs!
Our clinical team is responsible for providing patient care and education, from assisting Drs. Farrow and Steffen in the clinical area to answering patient questions and concerns. The staff work hard to make patients feel comfortable and happy during their orthodontic treatment and journey to a perfect smile. Some of our assistants are bilingual and enjoy working with our Spanish-speaking patients.
The best reward our clinical staff can receive is seeing the confidence that patients have in their smiles and how life-changing orthodontics can be. Over the course of treatment, our clincial staff love to build relationships with our patients and their families. You will find you are more than a patient at Farrow & Dewbre Orthodontics; you will become part of our orthodontic family.